This support page is for Interpet Ltd TRADE CUSTOMERS. For all trade account or product enquiries, or to become an Interpet customer, please contact Customer Care or your Area Sales Manager. There is also a wealth of product and pet/aquarium care information and FAQs on our brand websites that may answer your query (links below).
If you are a CONSUMER/END USER experiencing an issue with a product that is still within its guarantee, please return to your retailer with proof of purchase. Our brand websites are full of useful support information and FAQs, so please visit them for help with any issues (see below for links).
Please be aware we are a manufacturer and do not sell to the general public. To find our products for sale, please visit your local pet or aquatics store or search for our products through your preferred online retailer.
If you have a sales enquiry, would like to place an order or discuss an existing order, please contact Sales and Customer Care by email: SalesEmail@interpet.co.uk or call +44 (0)1306 873818
To contact your ASM, please call their mobile or email them directly.
To become an Interpet customer, please register your interest at our trade customer portal: https://trade.interpet.co.uk
For all invoicing, payment or accounts queries, please contact our Accounts office via e-mail accounts@interpet.co.uk or telephone +44 (0)1306 873839.
For our returns policy, please refer to your copy of our business Terms & Conditions that you received when opening your account.
If your delivery has been damaged or there are shortages in your order, the quickest and easiest route is to send an e-mail to returns@interpet.co.uk with full order details.
For a copy of our most recent catalogue, click the links below:
Pet Brands Catalogue
Aquatics Brands Catalogue
For any marketing resources and PR enquiries, in the first instance, please email CustomerCare@interpet.co.uk who will point you to the correct colleague to help you.
Access to images is via our secure online images library. For a log in and password please e-mail your name, business name, account number (for customers) to: CustomerCare@interpet.co.uk
For all factory and manufacturing enquiries, please e-mail: manufacturing@interpet.co.uk
LINKS TO INTERPET SUPPORT FOR TRADE AND CONSUMERS
Aquarium, fishkeeping or product support
Everyday FAQs
Treatment dosage calculator
Diagnose what's wrong with your fish or water quality
These links will take you to our brand website: www.interpet.co.uk.
For help with a faulty or damaged product that is within warranty, please return it with your proof of purchase to your retailer.
LINKS TO BLAGDON INFORMATION AND SUPPORT FOR TRADE AND CONSUMERS
Pond, water gardening, fishkeeping or product support
Diagnose what's wrong with your fish or pond
Spare parts
These links will take you to our brand website: www.blagdonwatergardening.co.uk
LINKS TO NYLABONE SUPPORT FOR TRADE AND CONSUMERS
'Which Nylabone for my dog?' Product selection tool
Why dogs chew
Dental care
These links will take you to our brand website: www.nylabone.co.uk
For help with a faulty or damaged product, please return it with your proof of purchase to your retailer.
LINKS TO TRADE AND CONSUMER INFORMATION FROM MIKKI
Puppy & kitten
Grooming
Training
Care
These links will take you to our brand website: www.mikkipet.com
Please see below links to the relevant FAQs
PetLove & Mighty Mutts
Mighty Mutts Guarantee Information
Central Pet Brands - Four Paws, Kaytee (Superpet) & K&H