Nylabone Customer Care – How can we help you?
When should I replace a chew?
Replace chews when the knuckle ends have worn down or it becomes too small for your dog to chew safely.
Which size chew should I choose for my dog?
The pressure exerted by a strong chewer's jaw is considerable, and when directed straight down can put tremendous (as much as 450 psi) stress on the dog's teeth. It is therefore recommended that non-edible chews be large enough to encourage chewing from the side rather than the top and bottom. If you have more than one dog in your household, select chews appropriate for the largest, strongest chewer.
Where can I buy your products?
Use our online store locator to find your nearest stockist.
How long will a chew last?
The lifespan of a chew is dependent on how determined a chewer your dog is. It is possible for a dog to chew off small pieces, the size of a rice grain. If your dog breaks off pieces larger than this, then this chew is not suitable and we would recommend our Powerful Chew range.
How long will an edible chew last?
Edibles are "treat" bones. They are meant to be consumed, and are therefore not long-lasting chews. Their "lifespan" depends on how determined a chewer your dog is. Our Edible chews have a shelf life of over five years
Will the dye in an Edible Chew stain the carpet?
The natural colour may stain light coloured surfaces. We recommend that you set aside an area for your dog to chew, which does not have expensive carpeting or textiles.
Why can't I give my adult dog a Puppybone?The pressure exerted by an adult dog's jaw is considerable. The Flexible polymer formulation of Puppybones, Puppy Teething Keys®, Puppy Fish are especially designed for young, teething puppies, and will not withstand the strength of an adult dog's teeth and jaws.